TERMS & CONDITIONS
TERMS & CONDITIONS:
Soulful Ascension Metaphysics LLC enchanted oils may geletinize if not used completely within two weeks. Due to the natural state of organic bases. This does not change the spiritual nature of the items. You may gently wipe of the rim of the bottle and continue usage until all materials are gone. Soulful Ascension Metaphysics LLC will not be held liable for any damages resulting from the use of our information, products, services, any persons collaborated with, any persons taught, any persons featured or events related thereof; including any actions or decisions that you may make as a result of information, services or product usage. Without limitation, actual, incidental and or consequential effects resulting from any claims resulting from any act, omission, negligence, fraudulent misrepresentation, personal injury, death, loss of income, emotional decision, spiritual decision, errors, involving Soulful Ascension Metaphysics LLC company, owners and hosting events .
RETURNS & EXCHANGES:
Please be aware that there is a no return policy on any open products. As the intention and sacredness has been placed upon each item we will not be making accommodations around this policy. Exchanges will only occur in moments where Soulful Ascension Metaphysics owners have to reschedule due to personal reasons. Any cancellation of service results in a 50% refund and enters a nonrefundable state if not notified within 24hours of the selected service date. Our time will be reciprocated as mutually agreed upon.
SHIPPING & HANDLING:
Please allow 7 -14 business days for processing due to the sacred activation process of Soulful Ascension Products. (Weekends are excluded in shipping duration.) Delays may occur because of holidays, limited edition items,illness and or severe weather . Following processing, your order will ship using the delivery option the Customer has chosen at checkout.You will be notified via email with tracking. Please note that if you have ordered a preorder item, the item will ship on or prior to, the date specified at checkout. Soulful Ascension Metaphysics LLC is not responsible for any shipping delays or packages that are reported missing followed by a confirmed delivery with tracking. If your package is unable to be tracked and does go missing please contact us. We will address the matter by creating a claim with our mailing service provider. Once the store claim is processed we will proceed with replacement or substitution. Claims may take between 14-30 business days to process.